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Shipping Slade Corp Orders FAQ

What are the delivery charges for orders with Slade Corp Pty Ltd?
All orders over R700 automatically get FREE shipping. Any order below R700 will incur a shipping charge of between R50 and R90 depending on your delivery address in SA.

    How long will delivery take?
    We deliver 90% of our parcels overnight, but it is best to allow for 2 - 4 working days to deliver anywhere in South Africa.

    I have not received my delivery, and the stated delivery time has passed?
    On rare occasions or for remote area deliveries, delays may occur. If the expected delivery times are exceeded significantly, please contact howzit@slade.co.za with your order number and we will follow up with our couriers and update you on your shipment status accordingly. Rest assured that you will receive your shipment, even it means we have to send you a replacement. 

    I have tracked my order and my parcel status has been 'Out for Delivery' for the past couple of hours, what should I do?
    Our couriers will make delivery to your door anytime between 7.00am and 5.30pm on weekdays (public holidays are excluded). The couriers follow the most efficient route and schedule when making deliveries. So please allow the drivers to deliver their other packages that are on route to your address. Rest assured the couriers are on route, you just need to sit tight for a bit - we know you're just excited to get your order, we are just as excited!

    We make use of a number of different couriers to deliver our awesome products to you. We have a fantastic system in place that lets you check up on the status of your delivery, as well as send you shipment status update emails to keep you informed.

    If you still need more information, simply get in touch with us on howzit@slade.co.za or call us on 012 035 1999.

    It is 17h00 and I have still not received my delivery, what should I do?
    When we book deliveries with our courier company it is standard to request a delivery before 17h00. This does not always mean that delivery will take place before 17h00, on rare occasions the courier company may deem your delivery address an outlying area (especially residential addresses) and as a result only deliver after 17h00. Should you need to leave the address after 17h00 for any reason and are afraid you will miss the delivery, please note that our courier company has been instructed to give you call, and attempt delivery the following week day, should no one be available at the time of delivery.
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